FAQs

Embroidery digitizing is the process of converting artwork or logos into stitch-ready files that embroidery machines can read. At Excellence Punch, our expert digitizers use advanced software and professional techniques to create clean, accurate stitch paths. This ensures smooth machine performance, minimal thread breaks, and high-quality embroidered results for apparel, caps, patches, and promotional products.

Yes, Excellence Punch specializes in logo digitizing and custom embroidery designs. Whether you have a high-resolution logo, a low-quality image, or even a hand-drawn sketch, our team carefully recreates it into a precise embroidery file. We focus on detail, stitch balance, and fabric compatibility to deliver professional results that represent your brand perfectly.

We accept most common file formats, including JPG, PNG, PDF, AI, EPS, and PSD. For embroidery digitizing, Excellence Punch delivers files compatible with major embroidery machines, such as DST, PES, EXP, and more. Our vector conversion services also provide print-ready formats, ensuring flexibility and ease of use across embroidery, printing, and branding applications.

Yes, we offer custom embroidery patches, embroidered apparel, and personalized designs for businesses, teams, and brands across the USA. Excellence Punch produces high-quality patches in various styles, including iron-on, sew-on, and Velcro-backed options. We also provide custom embroidery for hats, uniforms, jackets, and promotional clothing with consistent quality and attention to detail.

Turnaround time depends on design complexity and order size, but Excellence Punch is known for fast and reliable delivery. Most embroidery digitizing projects are completed within 24–48 hours, while custom embroidery and patch orders may take a few additional days. We also offer rush services for urgent projects without compromising quality or accuracy.

Our pricing is competitive and transparent, designed to suit small businesses and large brands alike. Excellence Punch offers affordable rates based on design complexity, stitch count, and order volume. We provide free quotes upfront, ensuring no hidden costs. Bulk orders and long-term clients may qualify for special discounts and customized pricing solutions.

Yes, customer satisfaction is our priority. Excellence Punch includes revisions to ensure your digitized design meets expectations. We carefully review every file through our quality assurance process and can provide previews or adjustments before final delivery. This approach minimizes errors, reduces production issues, and ensures the final embroidery or patch matches your vision perfectly.

We use modern embroidery digitizing software and industry-standard tools to create precise, production-ready files. Excellence Punch designs files compatible with commercial embroidery machines used across the USA. Our workflow is optimized for clean stitch paths, reduced thread breaks, and efficient machine performance, ensuring consistent quality across all embroidery and patch projects.

Yes, Excellence Punch proudly serves clients nationwide. We ship custom embroidery, patches, and finished products across the United States using reliable shipping partners. Our streamlined process ensures secure packaging and timely delivery, making it easy for businesses, brands, and individuals to receive high-quality embroidery services wherever they are located.

Excellence Punch combines expert skills, advanced tools, strict quality control, and affordable pricing to deliver outstanding results. We focus on accuracy, fast turnaround, and clear communication, making us a trusted embroidery digitizing and customization partner in the USA. From logos and patches to full custom embroidery solutions, we are committed to excellence in every stitch.